Working with AMCs is not something you can easily get past in the appraisal world these days. Here are a few tips to help you get more requests, better pay and a higher rating with the AMCs that you are using.
1. Update them Frequently
Being routine in your updates, say for appointments or completing inspections, so that they are always in the know. You can choose to do them at a specific time each day or you can find someone to help you with these (perfect reason to hire an assistant!). Keeping your AMCs up to date will make their lives easier and will help you build a good relationship with them
2. Be Ready to Say Yes
Be ready to take on any report they might send your way if at all possible.
3. Keep You Work Manageable (Know Your Limits)
Don’t say yes to more than what you can do in a timely manner and don’t make your coverage area too wide. If you take on more than you think you can do you will run yourself thin and your turn times and work will struggle. And, it is much better to have a small area that you cover and can become well versed in rather than a larger work area and you know little about the areas. Also, when you are covering a larger amount of space your appointments will inevitably end up being further and further away from each other, taking time away from you completing the reports.
4. Respond Quickly and Completely to Revision Requests
Scores will be given out on how many revisions you get and how quickly they are fixed. AMCs do not want to have to continually resend requests for updates. Most of all, be polite and professional when responding. They will thank you for this.
5. Keep Your Profile Up to Date
Knowing when your insurance/E&O and license update and make sure you let the AMCs know when they change. Also, let them know when you are coming up on breaks/vacations where you will not be available to take on new work. Depending on how many AMCs you work with this can be timely so if you have an assistant have them do the work for you!
The quick and easy answer is yes they can. I know it may be difficult news to swallow because typically being an appraiser gives you a lot of wiggle room on everything from schedule to fees and even dress codes. It’s a good job to be in if you like to make your own decisions.
Now this will vary from AMC to AMC and will be a much bigger issue in cities or towns with higher profile people. On average, our appraiser here in Delaware can do as she pleases with her dress code, especially during covid because a lot of the homes are empty or she has been doing a lot of drive by appraisals. We also don’t have a ton of celebrities or billionaires who may require a more professional look here in Delaware, although we do our best to be professional no matter the client.
The one good thing is that as business owners and the one in control of the appraisals, we can say no if we feel the AMC’s are asking too much. Yes, we may be losing a client or appraisal fee or an AMC depending on how strict the ask is (are they going to ask this every time or was it a one time deal). But there are a ton of AMC’s, local banks and even personal appraisals that will come along.
So do what feels right to you as the appraiser. If the AMC is asking for a suit and tie and it’s because it’s a high profile individual that will typically mean more work for you in the long run - not just the comfort of choosing your clothes so if you think you deserve more in compensation ask. If you don’t want to do it, just say no.